Gatwick Airport has apologised to a disabled passenger who was left ready on a airplane for over an hour and a half after touchdown.
Victoria Brignell, who’s paralysed from the neck down, was pictured sitting alone on an empty airplane on the London airport regardless of having reminded workers that she could be flying.
Gatwick Airport stated her therapy was “unacceptable” and apologised to Ms Brignell.
A spokesperson stated the incident has been “escalated” is being investigated “as a matter of urgency”.
Ms Brignell advised the BBC: “I booked the assistance three months prematurely, I reminded them two weeks in the past, and nonetheless I did not get the service that I ought to count on to have.”
Former Paralympian Baroness Tanni Gray-Thompson was amongst these criticising what occurred, tweeting to Transport Secretary Grant Shapps that this was the “actuality of being a disabled particular person”.